Volkswagen Group UK is announcing its action plan to correct the emissions characteristics of certain diesel vehicles:
New vehicles with EU6 engines currently available not affected. All petrol models, as well as V6 TDI and V8 TDI models unaffected
Technical solutions being developed and will be presented to responsible authorities before end of October
In the coming days, the VIN (Vehicle Identification Number) details of affected cars will be released to Retailers. In addition, a self-serve process for customers to check if their vehicle is affected will be set up.
Step by step, affected customers will be contacted, with details of a process to get their vehicles corrected in the near future. In the meantime, all vehicles are technically safe and roadworthy.
Under the action plan, the Volkswagen Group brands whose vehicles are affected will present the technical solutions and measures to relevant responsible authorities in October.
Customers with these vehicles will be kept informed over the coming weeks and months. All of the Group brands affected will set up national websites to update customers on developments.
Volkswagen Group UK is committed to supporting its customers and its retailers through the coming weeks.
If you have any questions please call the relevant number below;
Volkswagen Commercial Vehicles: 0800 717 131 (Mon – Fri, 8.30 – 17.30)